Dear users,
the update on Tuesday, 21.07. unfortunately left our user management stack broken.
Until today, around 15:00, it was not possible to sign up, regenerate keys or see the quota of any key.
Related, maps.openrouteservice.org did not work either, displaying just a blank screen
This has now been resolved, and everything should be back in operation.
Coincidentally, this led us to find out that unfortunately, for the last 3 months no mails sent to our account support mail account@support.heigit.org have silently not been received.
If you sent a mail during the last 3 months and did not receive an answer, we kindly ask you to send it again.
We will do our best to answer as fast as possible.
We apologize for any inconvenience this might have caused!
Best regards and happy routing
the openrouteservice team