Problem with Sign up


I am trying to sign up for a openrouteservice account but having no luck. I have tried both using my Github and by creating a new login.

At Github in the list of authorized applications I now see ’ ProfilePress by GIScience’. However when I used it for signing up at openrouteservice , I got the error message ‘ERROR: This username is invalid because it uses illegal characters. Please enter a valid username.’. My Github username only uses regular letters. When I try using Github for signin at the Dashboard I get the message ‘Your Github account is not linked to an account on openrouteservice. Please signup first.’

I have instead tried doing a regular signup with a new username and email. Once I click submit ‘Processing registration…’ is briefly displayed but then nothing else happens and the signup formula is still displayed.

Am I doing anything wrong? Any help would be much appreciated!


Please send us an email to including your username and email for the account and we will look into the matter.

Best regards

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Done! Hope you can help :slight_smile:

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