Problem with Sign up

Hi

I am trying to sign up for a openrouteservice account but having no luck. I have tried both using my Github and by creating a new login.

At Github in the list of authorized applications I now see ’ ProfilePress by GIScience’. However when I used it for signing up at openrouteservice , I got the error message ‘ERROR: This username is invalid because it uses illegal characters. Please enter a valid username.’. My Github username only uses regular letters. When I try using Github for signin at the Dashboard I get the message ‘Your Github account is not linked to an account on openrouteservice. Please signup first.’

I have instead tried doing a regular signup with a new username and email. Once I click submit ‘Processing registration…’ is briefly displayed but then nothing else happens and the signup formula is still displayed.

Am I doing anything wrong? Any help would be much appreciated!

Hi @ERYpTION,

Please send us an email to support@openrouteservice.heigit.org including your username and email for the account and we will look into the matter.

Best regards

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Done! Hope you can help :slight_smile:

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