just to understand your question correctly: you are building an app with app inventor and requesting the public ORS instance through this app, right? If this is correct, can you provide a request that is not returning the expected data?
As it’s not really clear what’s happening here and how openrouteservice is called by AppInventor, there is nothing we can help with.
Probably get in touch with the people who wrote the AppInventor Plulgin/Integration for openrouteservice.
If they have something like a github repo, you could ask there.
Is it possible to see the actual request you are doing?
you probably are passing the coordinates in the wrong order, (lat, lng instead of lng, lat) which then can’t find a valid point on the street network.
OR there is no street network where you where you are trying to route.
You could verify the second by e.g. using maps.openrouteservice.org and do the same request.