Error : OverQueryLimit:Retrying

When I try to generate isochrones on a number of points (sometimes, just 2), I get this error message (OverQueryLimit:Retrying)



and QGIS stops.

Hey,

this is a known issue:

You could try with an older plugin version, or you could reduce your query set to respect our api quota restrictions.

Would you mind sharing the crash message with us?

Best regards

Hi,
Thank you for your answer.

How can I use an older plugin version?

Here the crash message :

Report Details

Python Stack Trace

Windows fatal exception: access violation

Thread 0x0000465c (most recent call first):

Current thread 0x00006318 (most recent call first):
<no Python frame>

Stack Trace


QWidgetPrivate::setVisible :
QWidget::setVisible :
QgsMessageBar::showItem :
QgsMessageBar::popItem :
QgsMessageBar::popWidget :
QObject::qt_static_metacall :
QTimer::timerEvent :
QObject::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QEventDispatcherWin32Private::sendTimerEvent :
QEventDispatcherWin32::processEvents :
CallWindowProcW :
IsWindowUnicode :
QEventDispatcherWin32::processEvents :
qt_plugin_query_metadata :
QEventLoop::exec :
QCoreApplication::exec :
main :
BaseThreadInitThunk :
RtlUserThreadStart :

QGIS Info
QGIS Version: 3.28.15-Firenze
QGIS code revision: 252ad49ddc
Compiled against Qt: 5.15.3
Running against Qt: 5.15.3
Compiled against GDAL: 3.8.3
Running against GDAL: 3.8.3

System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 10.0.26100

Thanks a lot!
It is a bit unexpected though - is this from the message log or from a dedicated crash window?

You can download the zip-file on plugins.qgis.org and install the zip file via the plugin manager dialogue (it should have an “install from zip” somewhere.

Best regards

I downloaded a old version : OSMtools-3.3.0.zip but it doesn’t work anymore…

Hey,
yes - as stated, OSM Tools has been deprecated for quite some time.
Use one of the older versions (1.8, 1.9, 1.10) from here:
https://plugins.qgis.org/plugins/ORStools/#plugin-versions

Best regards

Hey,
Thank you for your answer.
I have trying with this version 1.10.

But now, I have another error :


Version de QGIS : 3.28.15-Firenze
Révision du code : 252ad49ddc
Version de Qt : 5.15.3
Version de Python : 3.9.18
Version de GDAL : 3.8.3
Version de GEOS : 3.12.1-CAPI-1.18.1
Version de Proj : Rel. 9.3.1, December 1st, 2023
Version de PDAL : 2.6.0 (git-version: 3fced5)
Algorithme commencé à: 2025-07-29T08:27:02
Démarrage de l’algorithme ‘Isochrones from Point-Layer’…
Paramètres en entrée:
{ ‘INPUT_AVOID_BORDERS’ : None, ‘INPUT_AVOID_COUNTRIES’ : ‘’, ‘INPUT_AVOID_FEATURES’ : , ‘INPUT_AVOID_POLYGONS’ : None, ‘INPUT_FIELD’ : ‘’, ‘INPUT_METRIC’ : 0, ‘INPUT_POINT_LAYER’ : QgsProcessingFeatureSourceDefinition(‘P:/200. Etudes/201. Aménagement du Territoire - Planification/DEP - 25001 - Accessibilite colleges/4. Phase de réalisation/0_Donnees/pma_2024_arrets_bus.shp’, selectedFeaturesOnly=True, featureLimit=-1, geometryCheck=QgsFeatureRequest.GeometryAbortOnInvalid), ‘INPUT_PROFILE’ : 6, ‘INPUT_PROVIDER’ : 0, ‘INPUT_RANGES’ : ‘5, 10, 15’, ‘INPUT_SMOOTHING’ : None, ‘LOCATION_TYPE’ : 0, ‘OUTPUT’ : ‘P:/200. Etudes/201. Aménagement du Territoire - Planification/DEP - 25001 - Accessibilite colleges/4. Phase de réalisation/0_Donnees/Isochrone_arr_PMA_5_10_15/Isochrone_arr_PMA_pied_5_10_15_3.shp’ }

Traceback (most recent call last):
File “C:\Users/aclerc/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\ORStools\common\client.py”, line 167, in request
response, content = self.nam.request(
File “C:\Users/aclerc/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\ORStools\common\networkaccessmanager.py”, line 278, in request
raise self.http_call_result.exception
ORStools.common.networkaccessmanager.RequestsException: Network error: L’hôte api.openrouteservice.org est introuvable

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “C:\Users/aclerc/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\ORStools\proc\isochrones_layer_proc.py”, line 197, in processAlgorithm
response = ors_client.request(“/v2/isochrones/” + profile, {}, post_json=params)
File “C:\Users/aclerc/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\ORStools\common\client.py”, line 175, in request
self._check_status()
File “C:\Users/aclerc/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\ORStools\common\client.py”, line 226, in _check_status
raise Exception(
Exception: Network error: L’hôte api.openrouteservice.org est introuvable. Are your provider settings correct and the provider ready?

Execution failed after 12.44 secondes

Chargement des couches de résultat
Algorithme ‘Isochrones from Point-Layer’ terminé

Hey,

after re-installing a different version, you’ll probably have to reset your API key.
Did you check whether your provider settings are correct?

Best regards

Here the settings: