Configuration of live matrix API

Hi,

I’m currently setting up a local instance of the ORS matrix service. Nonetheless sometime my local service do not find distances between some localisations while the live API find it, for example :

Here the local results :


JSON : {“durations”:[[0.0,null],[null,0.0]],“distances”:[[0.0,null],[null,0.0]],“destinations”:[{“location”:[6.5282,45.474101],“snapped_distance”:0.45},{“location”:[6.619767,45.408985],“snapped_distance”:301.57}],“sources”:[{“location”:[6.5282,45.474101],“snapped_distance”:0.45},{“location”:[6.619767,45.408985],“snapped_distance”:301.57}],“metadata”:{“id”:“AA499B11570D37EC983A044E1567B971”,“attribution”:“openrouteservice.org, OpenStreetMap contributors”,“service”:“matrix”,“timestamp”:1728398613161,“query”:{“locations”:[[6.5282054386,45.474102057],[6.6164297537,45.410350791]],“profile”:“driving-hgv”,“responseType”:“json”,“id”:“AA499B11570D37EC983A044E1567B971”,“metrics”:[“duration”,“distance”],“units”:“km”},“engine”:{“version”:“8.0.0”,“build_date”:“2024-03-21T13:55:54Z”,“graph_date”:“2024-08-19T11:29:20Z”}}}

Here the live results for the same request :
image
JSON : {“durations”:[[0,2401.96],[2547.3,0]],“destinations”:[{“location”:[6.5282,45.474101],“snapped_distance”:0.45},{“location”:[6.62966,45.408835],“snapped_distance”:1046.48}],“sources”:[{“location”:[6.5282,45.474101],“snapped_distance”:0.45},{“location”:[6.62966,45.408835],“snapped_distance”:1046.48}],“metadata”:{“attribution”:“openrouteservice.org | OpenStreetMap contributors”,“service”:“matrix”,“timestamp”:1728398600033,“query”:{“locations”:[[6.5282054386,45.474102057],[6.6164297537,45.410350791]],“profile”:“driving-hgv”,“responseType”:“json”},“engine”:{“version”:“8.1.3”,“build_date”:“2024-09-13T08:01:06Z”,“graph_date”:“2024-09-24T05:53:51Z”}}}

Locally I have only null distance/duration for HGV profile, it works with car profile.

I already try to tweak the ors-config.yml, but i would like to know if it’s possible to access somewhere to the config file of the live API in order to compare the live’s one with local one ?

Thanks in advance,
RM