Can't compute isochrone from layer

The following message always appears when trying to compute the isochrone. I’ve tried to open a new archive, using different shapefiles, but it keeps showing the same stuff.

Hi @Jonas_Carrara

are you still having this problem? Yesterday evening (CET) some of the profiles were down for a while as there were a huge amount of requests coming in which blocked others from being able to get to the routing services, so that might be what was causing the problem for you