Account Registration Verification Email Not Sending

Good Evening!

I just signed up for an account with ORS and tried to log in, however it is saying that I need to verify my email first. I checked my email and no such email has been sent, and I didn’t see a way to re-send the verification email in any way. It’s possible that I mis-entered the email address in the sign-up process, though I don’t see a way to check that either.

Any help would be much appreciated!

Hi @prestonb

if you email support@openrouteservice.heigit.org with your username and email address, then we can look at seeing if the email address was entered correctly.

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