Rcalp
July 24, 2025, 7:16pm
1
Hi, currently trying out the directions service in the API playground, and I’m for some reason getting an error 403. I tried regenerating my api key, but I still get the error.
Hey,
that might have been related to this maintenance:
Dear users,
Today there will be an urgent maintenance by our Network Provider from 19:00 to 21:00 CET.
some main parts of our services are affected and won’t be reachable during that time:
/v2/directions
/v2/isochrones
/v2/matrix
/v2/snap
/v2/export
/optimization
/geocode/*
This will affect all available profiles as well.
Sorry for the short notice
Maintenance went on until about 21:45, so that would be in your time frame.
It should work now, let us know if not - ideally w/ a screenshot (w/ a blurred API key please
Best regards
)