# Directions Failing when It Should Not

**URL:** https://ask.openrouteservice.org/t/directions-failing-when-it-should-not/1433
**Category:** openrouteservice
**Created:** [March 6, 2020, 1:30pm UTC](https://ask.openrouteservice.org/t/directions-failing-when-it-should-not/1433 "2020-03-06T13:30:52Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Memo\_Esquivel](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/memo_esquivel/32/421_2.png) [@Memo\_Esquivel](https://ask.openrouteservice.org/u/Memo_Esquivel)
#### Post date: [March 6, 2020, 1:30pm UTC](https://ask.openrouteservice.org/t/directions-failing-when-it-should-not/1433/1 "2020-03-06T13:30:53Z")

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Hello,

I’m currently experiencing an error when i try to get directions from one coord to another. The error claims that there is no path within 350 m from the coords. However i made sure that there was a path exactly on the coords given (I did that with your Map tool on your website).

On the website it does give me directions, and everything Works fine. However, when i try that on code (even on you website where i can test your functions) i get the error code 2010: basically that point is inaccessible. What could be happening?

The following are the coords and the code i tried:

```
import openrouteservice
 
coords = ((7.118881, -73.24379),
          (7.123165, -73.237953),
          (7.117421, -73.224521))
 
client = openrouteservice.Client(key=”my-api-key-was-here”) # Specify your personal API key
routes = client.directions(coords, profile='cycling-regular', optimize_waypoints=True)
 
routes

```

Website map result (it gives a route):  
 ![image](https://ask.openrouteservice.org/uploads/default/original/1X/809738182662cec92300c73707cb1ef7dffbcc3a.jpeg)

The error i got:

```
ApiError: 404 ({'error': {'code': 2010, 'message': 'Could not find point 0: 7.1188810 -73.2437900 within a radius of 350.0 meters.; Could not find point 1: 7.1231650 -73.2379530 within a radius of 350.0 meters.'}, 'info': {'engine': {'version': '6.0.0', 'build_date': '2020-01-16T14:21:32Z'}, 'timestamp': 1583501285489}})

```

What’s going on? I also tried changing the profile param. but it does not make a difference on the error received.

Thank you for reading 😁

Memo.

---

<div class="post-metadata">

### Author: ![amandus](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/amandus/32/669_2.png) [@amandus](https://ask.openrouteservice.org/u/amandus)
#### Post date: [March 6, 2020, 2:05pm UTC](https://ask.openrouteservice.org/t/directions-failing-when-it-should-not/1433/2 "2020-03-06T14:05:20Z")

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Hi @Memo_Esquivel,  
Please be aware of the lat-lon-order. Although the webinterface, takes lat,lon, the api as well as the python sdk use lon,lat.  
The webinterface internally switches the coordinates to `[[-73.24379,7.118881],[-73.237953,7.123165],[-73.224521,7.117421]]`

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### Author: ![jschnell](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/jschnell/32/971_2.png) [@jschnell](https://ask.openrouteservice.org/u/jschnell)
#### Post date: [January 17, 2022, 10:30am UTC](https://ask.openrouteservice.org/t/directions-failing-when-it-should-not/1433/3 "2022-01-17T10:30:56Z")

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2 posts were split to a new topic: [Shortest route for multiple points](https://ask.openrouteservice.org/t/shortest-route-for-multiple-points/3508)