# Directions API problem on api.openrouteservice.org

**URL:** <https://ask.openrouteservice.org/t/directions-api-problem-on-api-openrouteservice-org/6876>\
**Category:** directions\
**Created:** [January 31, 2025, 9:16pm UTC](https://ask.openrouteservice.org/t/directions-api-problem-on-api-openrouteservice-org/6876 "2025-01-31T21:16:55Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![amandus](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/amandus/32/669_2.png) [@amandus](https://ask.openrouteservice.org/u/amandus)\
**Post date:** [February 2, 2025, 10:32am UTC](https://ask.openrouteservice.org/t/directions-api-problem-on-api-openrouteservice-org/6876/9 "2025-02-02T10:32:06Z")

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Dear Users,

We apologize for the inconvenience caused by the API downtime. The **car profile** should now be fully operational again.

### What Happened?

- A **malfunctioning disk** required a full server rebuild on Friday.
- To **minimize downtime** , all profiles were moved to another server.
- **restarting the service in case of failure is currently not working correctly** , causing the extended disruption.

The issue likely won’t be fixed before further investigation on Monday, but we’ll monitor the status today and restart manually again if needed.

Thank you for your patience. Please reach out if you experience any further issues.

Best regards

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_[View the full topic](https://ask.openrouteservice.org/t/directions-api-problem-on-api-openrouteservice-org/6876)._