# Can't find directions when using "driving-hgv" profile around Augsburg

**URL:** https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939
**Category:** openrouteservice
**Created:** [June 14, 2026, 7:52pm UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939 "2026-06-14T19:52:02Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![jeyemwey](https://ask.openrouteservice.org/letter_avatar_proxy/v4/letter/j/49beb7/32.png) [@jeyemwey](https://ask.openrouteservice.org/u/jeyemwey)
#### Post date: [June 14, 2026, 7:52pm UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/1 "2026-06-14T19:52:02Z")

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I’m trying to get directions from a Point in Central Augsburg to $somewhereElse, but when I’m using the “driving-hgv” profile, it wouldn’t produce results. I _guess_ that it might have to do with Augsburg low-emission zone ([see on OSM](https://www.openstreetmap.org/relation/374352#map=14/48.37013/10.89676)), but I can’t be too sure. When requesting with “driving-car”, I get expected results.

Is there public documentation on which relations/zones are blocked for which profiles? In other threads here, I’ve seen pedestrian zones to be blocked, but I have tried setting the coordinates to Augsburg Central’s Bus Station which should be available for busses/hgv?

While we’re here, is there a way to distinguish between HGVs and coach busses? I understand that busses can usually travel at 100km/h on the Autobahn, but is there a preset by any chance?

Thanks for this awesome project!

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### Author: ![jschnell](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/jschnell/32/971_2.png) [@jschnell](https://ask.openrouteservice.org/u/jschnell)
#### Post date: [June 15, 2026, 6:32am UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/2 "2026-06-15T06:32:55Z")

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Hey,

could you please provide the full routing request in question?

Best regards

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<div class="post-metadata">

### Author: ![jeyemwey](https://ask.openrouteservice.org/letter_avatar_proxy/v4/letter/j/49beb7/32.png) [@jeyemwey](https://ask.openrouteservice.org/u/jeyemwey)
#### Post date: [June 15, 2026, 1:32pm UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/3 "2026-06-15T13:32:28Z")

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Hi,

this is my request:

```json
POST /v2/directions/driving-hgv/json

{
  "coordinates": [
    [
      10.8932222,
      48.3724445
    ],
    [
      8.1102459,
      50.5934287
    ]
  ],
  "preference": "recommended",
  "units": "m",
  "language": "en",
  "geometry": true,
  "instructions": true,
  "instructions_format": "text",
  "roundabout_exits": false,
  "maneuvers": false,
  "continue_straight": false,
  "geometry_simplify": false,
  "schedule": false,
  "ignore_transfers": false
}

```

It seems that my openapi-to-code-generator is adding more flags that should just be the default (at least according to the documentation).

This is the result that I’ve got:

```json
{
  "error": {
    "code": 2009,
    "message": "Route could not be found - Unable to find a route between points 1 (10.8932222 48.3724445) and 2 (8.1102459 50.5934287)."
  },
  "info": {
    "engine": {
      "build_date": "2026-04-20T10:23:42Z",
      "graph_version": "4",
      "graph_date": "2026-05-05T08:21:37Z",
      "osm_date": "2026-04-26T23:59:57Z",
      "version": "9.9.0"
    },
    "timestamp": 1781465044742
  }
}

```

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<div class="post-metadata">

### Author: ![jschnell](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/jschnell/32/971_2.png) [@jschnell](https://ask.openrouteservice.org/u/jschnell)
#### Post date: [June 16, 2026, 7:19am UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/4 "2026-06-16T07:19:36Z")

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Hey,

it seems like a lot of streets in Augsburg are marked with `hgv=delivery`:  
Here is a [query for this tag in Augsburg on OSM](https://overpass-turbo.eu/s/2rJj)

I guess that this might cause your issue.

Best regards

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<div class="post-metadata">

### Author: ![sascha](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/sascha/32/715_2.png) [@sascha](https://ask.openrouteservice.org/u/sascha)
#### Post date: [June 16, 2026, 7:47am UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/5 "2026-06-16T07:47:13Z")

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ORS does not support low-emission zones. The issue is due to access restriction as explained by @jschnell .  
In your request you can choose vehicle type “delivery”, then you can route into the restricted area.

`{“coordinates”:[[10.8932222,48.3724445],[8.1102459,50.5934287]],“options”:{“vehicle_type”:“delivery”}}`

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<div class="post-metadata">

### Author: ![jeyemwey](https://ask.openrouteservice.org/letter_avatar_proxy/v4/letter/j/49beb7/32.png) [@jeyemwey](https://ask.openrouteservice.org/u/jeyemwey)
#### Post date: [June 16, 2026, 2:09pm UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/6 "2026-06-16T14:09:42Z")

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Nice, thanks for finding that out for me. Could I have done more to debug the requests? I feel like there should have been more information why the start location was unavailable.. Especially since I only looked for a general location around Augsburg and got into the deliveries-only city center by chance (I think that’s where the city name is pinned in OSM?).

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<div class="post-metadata">

### Author: ![jschnell](https://ask.openrouteservice.org/user_avatar/ask.openrouteservice.org/jschnell/32/971_2.png) [@jschnell](https://ask.openrouteservice.org/u/jschnell)
#### Post date: [June 17, 2026, 11:04am UTC](https://ask.openrouteservice.org/t/cant-find-directions-when-using-driving-hgv-profile-around-augsburg/7939/7 "2026-06-17T11:04:10Z")

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Hey,

if you are talking about getting more information from openrouteservice, yeah, that’d be great, but that’s also quite hard to do. I do not expect changes in this direction to come anytime soon.

As for if you could have done more, I do not think so.  
This is mostly based on experience around openrouteservice - once you’ve seen enough requests fail, you develop a bit of intuition on what might be going on.

Best regards
